How to Choose the Best Sales Dialer For Your Team?

Posted In | CRM | Help Desk

Sales teams have always relied on technology to help them close more deals and boost their productivity. Sales dialers are the primary tool that most of the sales teams use to make a huge number of calls and connect with more prospects. But with the vast array of sales dialers on the market, it can be tough to know which one is right for your team. 

 

The article lists some of the factors that you should consider when choosing a sales dialer for your team. These factors include the features of the dialer, the price of the dialer, and the compatibility of the dialer with your existing sales CRM.

 

 

What is an Auto Dialer and How does it Work? 

An auto dialer is a piece of software that stores phone numbers and calls them automatically. When someone picks up, it can either play a prerecorded message or put them in touch with a live agent who can help. An auto-dialer makes it easy to do things over and over again, and it can also make multiple calls at once. This kind of sales dialer works best for businesses that need to make many outgoing calls daily. Businesses will be able to focus more on the content and delivery of their communications with the help of an automatic dialer.

 

What is a Power Dialer and How does it Work?

A power dialer is a piece of automated phone technology that calls a new number as soon as the current call ends. The sales representatives use power dialers to make as many outbound calls as possible to be productive. Agents can use power dialer software to call leads that have already been chosen, leave voicemails, log calls, set up tasks that can be done automatically after calls, and more.

 

What is a Progressive Dialer and How does it Work?

Progressive dialing is a type of automated dialing that gives the sales agent contact information for the customer before the number is dialed. A progressive dialer only calls a number when an agent is there to answer it. The agent has a set amount of time to do this review before the dialer automatically makes the call. Before the dialer makes the call, agents using progressive dialing have a few seconds to look at the contact information on the screen.   

 

What is a Predictive Dialer and How does it Work?  

A predictive dialer is used to make sales agents more efficient. It is different from other sales dialers because it automatically dials through a call list and sends calls to agents as they become free. A predictive dialer can tell when someone has picked up the phone by listening to their voice. They often start more calls than there are free agents on the line. By the time an agent finishes their last call, the predictive dialer has already called the next number. There will be another call waiting for the operator as soon as they hang up the current one.

 

Click here to learn more about - The Various Types of Auto Dialers: Power Dialer, Progressive Dialer, Predictive Dialer
 

How to Choose the Best Sales Dialer for Your Team? 

Sales reps can make better use of their time with sales dialers. There are some factors you must consider before choosing the right dialer software for your business.
 

• Affordable and convenient - There are a number of sales dialers available, each with their own features and pricing structure. Capital expenditure, operational and maintenance costs, ROI, support, brand reputation, customizability, and scalability are just some of the considerations you should consider before deciding on a dialer. To get the most out of a product, you need to identify which features are essential for your company.
   
• Smooth integration with CRM - Your chosen sales dialer must be compatible with your CRM in order to be useful. It allows salespeople to quickly and easily call leads from within their CRM system. This eliminates the need to switch between multiple applications, which can save time and increase productivity.

 

• Customizable -  The dialer software you want to use should be flexible enough to meet your requirements. It needs to be customizable so that you may decide and choose which features you use and which you don't. You can also customize your search for a sales dialer by adding your team's specific needs. This will help you find a sales dialer that is perfect for your team.

 

• Automation - The automated feature of sales dialer software greatly reduces the need for human involvement. It reduces the likelihood of human mistakes, which can restrict efficiency. Misdialing, repeated calls to the same number, forgetting a contact who needed to be contacted, etc. are less likely to occur. There will be less clutter and confusion in the sales process as a result. Once these obstacles are dealt with, the sales staff will be able to perform better. 

 

• Important features - Once you know the needs of your team, you can start to narrow down your choices by considering the features of the sales dialers on the market. Some sales dialers offer more features than others, so it is important to find one that offers the features your team needs. You should also consider how easy the sales dialer is to use. Some sales dialers are more user-friendly than others, so you will want to find one that is easy for your team to use.
   

You can get all the calling tools you require to run your business in a single, integrated solution with the Gridlex Zip Auto Power Dialer. By ensuring that each call is quickly connected to the appropriate person, it can also help to increase the effectiveness of phone calls. Additionally, Gridlex's integration with CRM enables you to gain a complete understanding of your customers, increase productivity, make it simpler to document and share data, encourage employee collaboration, and speed up the approval process for sales.  

 

Conclusion

The best sales dialer for your team will depend on a number of factors, including the size of your team, your budget, and your specific needs. However, there are a few features that all the best sales dialers have in common. These include an intuitive interface, robust call management features, and the ability to integrate with your CRM. By keeping these factors in mind, you can be sure to find a sales dialer that will help your team close more deals and improve your overall sales productivity.

 

If you are looking for a power dialer software that is easy to use and has all the features you need, then Gridlex Zip is the best option for you.

 

The Gridlex Zip Calling and Dialer software have everything you need to make calls and more all in one place. The Gridlex Zip combines features like SMS, Email, and a Power Dialer into a single platform. With the help of Gridlex Zip, you can keep track of all your customer relationships in one place. 

 

Get all the features, including integration, dialer and SMS, email, and many others, for just $10/User/Month.