Why Should You Integrate Inventory Management With CRM?

Posted In | CRM | Finance | Accounting Software

Sales reps who are not updated about the market price fluctuations may pave the way to incorrect prices or promise quick delivery of out-of-stock products that will mislead customers. So the sales team needs inventory data in CRM to identify whether the requested products are currently in stock in needed amounts.

 

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The Benefits of this Use Case

The ERP system keeps track of all products and their prices. Your sales staff require this information in CRM in order to develop thorough opportunities and deliver accurate pricing to customers. Manually updating product lists and price books without integration might be a pain for your employees, especially if you deliver an impressive amount of products or have frequent market price fluctuation as you do not control it. This information helps them to create accurate sales opportunities as well as provide customers with correct shipping records. Benefits include:

 

  1. No manual process

  2. Master data Management

  3. Real-time visibility of the customer manual process

  4. Accurate sales opportunity with accurate pricing information

 

Applications and Systems that need to be integrated

By integrating CRM functionality into your ERP solution, both systems will share a single database, allowing updates in either system to be seen instantly. One of the most significant benefits of ERP and CRM integration is that it gives you a complete picture of your consumers. These solutions provide total visibility into your customer's buying habits, purchase history, and general needs, from sales and support to finance and accounting.

 

How Gridlex’s Integrated App Suite Helps 

Gridlex speeds up customer interactions and improves customer visibility of data that will be used by many departments. From a single place, sales can track new orders, track shipments, and follow up on past-due invoices. Even if something unexpected happens, you can keep your organization running smoothly with just one integrated software package. If you're using several distinct pieces of software, a single failure might leave you without the tools you need to fulfil a client's request or execute a critical order. Gridlex’s integrated App Suite helps organizations function seamlessly from one single interface.

 

Frequently Asked Questions: 

What is CRM Inventory?

CRM inventory is a term used to describe the integration of a Customer Relationship Management (CRM) system with inventory management systems. This integration allows businesses to more effectively track and manage their inventory and customer data more in a single system rather than using separate systems for each function.

 

CRM inventory integration can provide a number of benefits for businesses, including improved customer service, better inventory tracking, enhanced sales and marketing efforts, streamlined operations, and increased efficiency. By integrating these two systems, businesses can more easily access and analyze customer and inventory data to make informed decisions and optimize their operations.

 

Many CRM systems offer integration with inventory management systems, so it is important to carefully review the features and capabilities of different systems to determine which one is the best fit for your business.