Gridlex's CRM & Customer Service Help Desk, Accounting, HR Software for Travel Agencies

Meet all of your Travel Agency Requirements with Gridlex CRM & Customer Service Help Desk, Accounting, Expenses & ERP and HR Software

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How Gridlex Zip CRM & Customer Service Help Desk software Support your Travel Business Operations?

    Use Cases
  • Zip makes it easier to keep track of booking requests, discount packages, seat availability, reservation status, and hotel packages and ticket information sent to the customer via email and SMS, Whatsapp on a real-time basis.
  • View complaints and queries in a single window to analyze and check the history of the conversations, then allocate tickets to the respective team to solve the issue.
  • Add multiple Tags to organize categories-wise such as booking, seat change, luggage, stop, issues to help you identify the contents of a message.
  • Send personalized WhatsApp texts, SMS and email to the customer regarding booking details, tracking the vehicle arrival status.
  • Benefits

  • Zip provides streamlined communication between departments to increase efficiency.
  • Strengthen the brand image and reputation of your business.
  • Provide a self-service portal for customers for inquiries.

How Gridlex Zip CRM software increases sales for your business in Travel business operations?

    Use Cases
  • The sales team can prioritize potential leads based on the position of the lead in the pipeline and the management can analyze the progress of the sale.
  • Zip provides the most customized analytics on your CRM activities by combining the information and available data.
  • Zip processes are aligned to track progress, provide details regarding each contact, and flag the events for better management.
  • Dashboard tracker keeps track of real-time data to help monitor the health and quality of their leads and spot the trends.
  • Manage can see the employee-wise report to see the productivity and performance of any individual salesperson.
  • Benefits
  • Integrate with travel portals and online booking agents to get a large share of the business.
  • Pre-plan your daily activities with the activity tracker.

How Gridlex Sky Accounting software improves profits for Travel Management Industry?

    Use Cases
  • AI Advisor helps you to increase your Profits and Revenue with in-depth insights into different transportation packages.
  • Create invoices, add Expense bills and track payments along with segment-wise tracking of revenue and expenses.
  • Add and manage Customers & track them as per Service wise.
  • Add Bank Accounts, import bank statements and link transactions for easy reconciliation.
  • Use ready-made Chart of Account templates for your Travel Industry.
  • Create and use customized multiple Invoice and Bill templates for different service segments.
  • Benefits
  • Cloud-based platform on hosted solution which Travel agencies can manage accounting of multiple locations with no currency barrier.
  • Generate reports for each location, Center, and service segment separately, which helps understand the region's performance.

How does Gridlex Ray HR software improve profits for Travel Management?

    Use Cases
  • Manage remote employees attendance and leave management.
  • Easily track staff’s performance, share continuous feedback, and generate performance reports with the help of a performance management system.
  • HRMS allows employees to store and organize all of their documents in one secure location.
  • Digitalize employee documents and salary processing for transparent communication.
  • Benefits
  • Easy to manage the workforce allotments in the sites.
  • Track employee cost by sitewise/ location wise.
  • Employee Portal - employee can download, update and view information from the portal
  • Get in depth HR reports and analytics.

How does Gridlex Sky Expense management software help manage expenses and costs for Travel Management?

    Use Cases
  • Automate expense reporting from start to finish, get approvals, and reimburse on time.
  • Split additional expenses between teams.
  • Set security roles per user.
  • Tag customer & category with the expense.
  • Benefits
  • Design customized expense template.
  • Limit your organizational expenses

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