Gridlex Zip is a Business Text Software integrated with CRM, Help Desk, and Ticketing software. Gridlex Zip is suitable for any industry where you need to increase Texting campaigns and ensure you are efficient with your Marketing and sales team. You can customize the texting settings to best suit your business needs. Calling, Email, and more features for only $10/User Month.
| Comparison | Gridlex | RingCentral |
|---|---|---|
| 50% to 90% cheaper compared to RingCentral | ||
| Base Plans Includes Calling, Email and more Channels | ||
| Text Software comes integrated with CRM | ||
| Help Desk and Ticketing tools are integrated with Text Software | ||
| Text Software integrated with Shared Inbox | ||
| Out-of-the-Box Sector Specific Customizations |
Gridlex Zip costs $10/user/month, which is 50-90% cheaper than most alternative solutions. The $10/User/Month is the same across all the major plans, including integrations, dialer and SMS, Email, and many more features. The pricing is transparent and can be seen here.
RingCentral pricing is high with limited features. The Starter Plan, for example, starts at $22.49 per user per month (2x more than Gridlex Zip cost) and rises to $44.99 per user per month (4x more than Gridlex Zip cost).
Why is it critical to have a base plan that includes a SMS, MMS, Email, and other channels?
In the marketing world today, one of the biggest mistakes you can make is not having the ability to reach your customers where they are. Having a Texting Software, SMS, Email, and other channels helps you build sales and keep your brand top-of-mind. Gridlex Zip believes that if customers prefer to interact in their channel of choice, then it should be a part of the core offering. Gridlex Zip's base plan comes with omnichannel support that allows you to communicate with your customers across multiple platforms. You don't have to worry about missing out on any opportunity because you're not available on their preferred channel.
RingCentral doesn't have all the Omnichannel support features in their base plan
Emails and other channel support services are not included in RingCentral's base package. As a result, it may be difficult for businesses using this platform to provide users with the features they require to respond to client inquiries successfully. RingCentral may not be suitable for you if you seek a platform to conveniently manage your conversations across numerous channels.
Why Is CRM Integration into Texting Software Important?
CRM software is essential for any business. It allows you to keep track of all your customer interactions and helps improve customer relations by allowing them to be included in various other activities on your end. Integrating any CRM with and Business Texting software will make keeping up with the customer base easier for you and have all this information easily accessible to others who may have access to it. With the added benefit of text tracking and analytics, you can see how well your team is performing, improve upon those results, and make sure that you're reaching the right people at just the right time.
How does Gridlex Zip CRM and Texting Software Integration Work?
The Gridlex Zip Business Texting Software is intuitive, easy to use, and always up to date with the latest technologies and allows users to have a 360 view of the customer's profile. It comes integrated with CRM for fast, efficient texting campaigns. The Zip utilizes an extensive database of leads, contacts, and numbers to ensure quick contact resolution. With a comprehensive database of information, the Texting Software can allow you to prioritize texts by lead score, last text, or first text. The zip will enable users to understand their customer's needs better.
RingCentral does not provide integrated CRM
RingCentral does not have a built-in CRM. Instead, it offers integration with third-party CRM solutions. You must purchase a separate CRM solution for your customer relationship management needs and pay for it separately. These solutions range from $20 to $150 per user per month, another expense you should consider when looking at which call center software is right for you. The standard plan does not include CRM integration. If you wish to integrate CRM with RingCentral, you'll need to subscribe to the higher plan, which costs $33.
Gridlex Zip Business Texting Software are as flexible as possible. They come with industry-specific textl flows and settings, but we know that every company has its own unique requirements. That's why our software offers you the ability to customize your Texting Software to meet your needs designed by experts in each industry, who know exactly how to customize our Texting Software for your needs. We've got templates for everything from E-commerce to construction companies and more, and we're always adding new ones. You can choose from various pre-built templates or create your own from scratch. Each type has its own set of industry-specific templates that have been designed specifically for its requirements.
RingCentral Doesn't offer out of the box sector specific customization for organizations In the base plan
RingCentral is not the correct answer if you're searching for a low-cost Business Text Software that can be customized to your needs. In their base plan, RingCentral does not provide many customization options. Basic integrations such as CRM, Help Desk, and Ticketing are available for only an additional fee.
Why is this important
When you're working with a team of salespeople, it's important to have an easy way to share information. When it comes to dialing data and text history, there's no easier way than using a Shared Inbox. With Personal Texting, you can set up a shared inbox for your team that allows everyone on the same level or higher than you to access your texts. This means that managers and team members can easily see what has been texted, how long each textl lasted, where they were answered, and more. This means they can easily assign texts if they know the right person is available at that time.
How does Gridlex Zip manage this?
Gridlex Zip has integrated its auto power Texting software with Zip shared inbox. Salespeople may be texting from individual lines, but often their work can not be analyzed by others. The shared inbox integration gives managers and team members access to the dialing information of their co-workers, allowing them to analyze their sales data more efficiently. Team managers can also use this feature to monitor each salesperson's work and give them feedback. This makes it easy to keep everyone on the same page and make sure that no one is left out of the loop.
RingCentral does not have an inbuilt Shared Inbox
A built-in shared inbox in Business Text Software is a useful feature. It allows you to share client contact information with other workers and agents in your organization. If you want a shared inbox, you'll have to pay for it separately, which can cost anything from $15 to $80 per user per month with RingCentral's text software.
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