Gridlex Zip Help Desk & CRM Pricing

Customer Service & Sales Software belong together for one price so that you get a 360 degree view of your customer.

Save more than 50% on software costs

$10 / User / Month
Start

  • No Minimum Users
  • Customization Support at Set Up
  • Data Migration & Loading
  • Custom Integration, Apps & APIs
  • Multi Entities in same Enterprise
$10 / User / Month
Boost

  • 40 Minimum Users
  • Customization Support once per Month
  • Data Migration & Loading
  • Custom Integration, Apps & APIs
  • Multi Entities in same Enterprise
$10 / User / Month
Grow

  • 80 Minimum Users
  • Customization Support once per Quarter
  • Data Migration & Loading
  • Custom Integration, Apps & APIs
  • Multi Entities in same Enterprise
Contact for pricing
Scale

  • Atleast 80 Minimum Users
  • Customization Support as needed
  • Data Migration & Loading
  • Custom Integration, Apps & APIs
  • Multi Entities in same Enterprise

Amazing Help Desk, Customer Service & CRM features across all plans

Help Desk & Customer Service Features and Benefits

  • Shared Inbox for all your team members to see customer emails in Inbox and never miss any communication again
  • Ticketing to track customer issues and ensure that those issues are resolved quickly
  • Customer Support Automations to reduce routine work
  • Custom Workflows to match your various processes- customer support to finance to IT
  • Custom Ticket templates to capture the nuances of your activities
  • Custom Objects to record and match your operations specific data
  • Integrations with CRM and other tools to minimize data entry
  • Reporting and Analytics for complete insight in to your Help Desk and customer service operations
  • Security Roles and Permissions so that only the relevant people are doing the tasks appropriate for them

CRM Service Features and Benefits

  • CRM Inbox for salespeople to track emails to customers
  • Marketing Automations to automate email templates and increase sales productivity
  • Contact Management to collect information of your customer contacts in one place
  • Organization Profiles suited to the specific needs of your customers
  • Activities, Pipelines and Opportunities to track end to end sales process
  • Forecasts and Goals to manage performance of your sales team
  • Customize your entire CRM to meet the specific needs of your sales
  • Tasks & Calendar to set reminders, goals, follow ups and events
  • Custom Objects to record and match your operations specific data
  • Integrations Help desk and other tools to minimize data entry
  • Reporting and Analytics for full insight in to your sales and marketing activities
  • Security Roles and Permissions by territory and group so that each team is working on what they are supposed to