How Architecture Firms Can Give Clients Phase-Level Transparency with AI-Powered Time Classification
The Problem: Manual Phase Tracking Creates Blind Spots
In traditional workflows:
- Designers log time with vague descriptions like “Revit model updates.”
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Project managers manually tag hours to phases SD, DD, CD weeks later.
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Clients see costs without phase-level context until after billing cycles.
This creates:
- Approval Delays: Clients hesitate to approve changes without effort clarity.
- Budget Surprises: Hours accumulate unnoticed, triggering late-stage cost overruns.
- Trust Erosion: Clients feel disconnected from how work maps to scope and fees.
Manual systems simply can’t deliver real-time phase visibility for clients.
The Gridlex Solution: AI-Powered Phase Transparency
Gridlex uses natural language processing and project milestone awareness to auto-classify time logs into phases as they’re created. This enables:
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Automated Phase Detection
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AI reads time entry descriptions, project schedules, and historical patterns to assign phases instantly.
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Client-Facing Dashboards
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Hours appear in real time under SD, DD, CD, permitting, or CA phases for client review.
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Budget Alignment
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Phase-level visibility shows whether effort matches approved budgets and milestones.
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Scope Overrun Alerts
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Clients receive notifications when phase hours exceed pre-agreed limits.
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Audit-Ready Records
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Every time entry links to deliverables, phases, and approvals for future reference.
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Feature Deep Dive
- Phase-Specific Reporting: Clients see time data structured by milestones, not raw timesheets.
- Predictive Alerts: AI forecasts potential overages based on current burn rates.
- Approval Integration: Additional services link directly to phase-specific effort before billing.
- Role-Based Access: Clients view only the data relevant to financial and scope decisions.
Benefits for Clients
- Clarity on Effort: Clients understand where time is spent by project phase.
- Proactive Approvals: Decisions happen before cost overruns accumulate.
- Budget Confidence: Real-time data reduces financial uncertainty.
- Trust & Accountability: Firms demonstrate transparency without manual reporting overhead.
Strategic Impact on Relationships
AI-driven phase classification transforms time tracking into a client experience advantage:
- Approvals accelerate because effort data arrives in real time.
- Budgets stay aligned with scope and expectations.
- Clients view the firm as transparent, tech-savvy, and trustworthy.
Time logging stops being an internal chore and becomes a strategic communication tool for stronger client relationships.
