Connect all the Communication Channels including Emails, SMS Texts & Calls to a Common Inbox so that the full context is visible and the omnichannel support provides a unified customer experience.
Gridlex Zip Auto Power Dialer, CRM and Customer Service Helpdesk software allow users to have a 360 view of the customer's profile allowing the users to understand their customers’ needs better.
Track customer issues and ensure that those issues are resolved quickly with a unified ticketing and shared inbox.
Features
User / Mo
Cheaper
Gridlex Zip is only $10/User/Month and more than 50% cheaper than alternatives with 3x the features.