Gridlex Zip Shared Inbox is not just for emails but also SMS Texts and Calls unified with CRM and Customer Service Help Desk to create ownership for every communication, collaborate better internally, and keep teams productive.
Gridlex Zip is only $10/User/Month and more than 50% cheaper than alternatives with 3x the features
- Why Choose Gridlex Shared Inbox integrated with Email, SMS, Calls, Help Desk & CRM?
- Connect all Communication Channels not only emails to a Common Inbox, but even SMS Texts and Calls.
- Seamlessly connect Gridlex CRM to your shared inbox so that you get a 360 degree view of your customer.
- Separate out your Shared Inboxes based on key workflows so that your team is not overwhelmed(e.g. support@acme.com for customer support can be different from finance@acme.com for bill and invoice payments.
- Ticketing to track customer issues and ensure that those issues are resolved quickly with unified ticketing and shared inbox.
- Manage your response times and Service Level Agreements (SLA)
- Set Up Message Templates to maintain consistency in customer communication.
- Comments and notes for internal collaboration.
- Labels to better organize between teams.
- Shared calendar for better collaboration.
