Automate Ticketing Intelligence for Engineering Firms with Gridlex AI Agents.

Engineering teams face constant pressure, but RFIs, tool requests, and field changes still arrive in scattered emails—delaying response and missing urgency. Gridlex AI Agents bring structure and speed to this process. A field engineer sends an email. It’s immediately converted into a structured ticket—categorized, prioritized, and routed to the right team. Key details, project ID, site, urgency all are extracted automatically. Suggested resolutions are generated from SOPs, contracts, and historical data. Every ticket remains audit-ready and traceable from intake to closure. Gridlex transforms reactive inboxes into reliable, engineering-grade workflows. What custom app and workflow do you want AI-enabled? Book Your Demo now .