Power Dialer With CRM Integration - Gridlex ZIP

Posted In | CRM | Help Desk | Omnichannel Shared Inbox

If you're like most salespeople, you know that making calls is the most important part of your job. But it's also the most time-consuming and frustrating part. You spend hours each day dialing numbers, leaving messages, and waiting for calls to be returned-only to find that most of your leads are unqualified or uninterested.

But is there any better way to deal with this?

With the help of a power dialer, you can make more calls in less time and close more deals. Most power dialers also offer CRM integration, which allows reps to see customer information on their screen before they make a call. This helps them to be better prepared for each call, and to make more sales. This unique combination allows agents to monitor their business like prospects, sales, conversions and ongoing service into a single piece of software. This cuts expenses, improves productivity, and increases revenue. 

 

If you're considering a power dialer for your business, be sure to look for one that offers CRM integration to get the most out of it. Read on to find out why it's crucial to integrate your power dialer with CRM software.

 

 

Importance of Power Dialer with CRM integration

A power dialer is a tool that automates the process of making phone calls and helps sales reps reach more prospects in less time. When integrated with a customer relationship management (CRM) system, a power dialer can provide valuable insights and help sales reps prioritize their calls, streamline their workflow, and improve their overall productivity. Additionally, Power Dialer with CRM integration can help sales and customer service teams to improve their productivity by automating repetitive tasks such as dialing numbers and logging call information.

 

• Boost your Lead Generation with Power Dialer:  The more numbers an agent can dial per day, the more deals they will close. Power Dialer with CRM integration ensures retention. It makes a phone call and automatically records all the relevant information of the person who reached out to you; including contact details, date & time of the call, caller name and more. It also lets businesses track the number of contacts, key conversations and call details. As a result, sales representatives can devote more time to making sales and less time to pressing buttons, helping them to boost their lead generation.

 

• Store all the customer's data: The more a salesperson knows about a potential customer, the more efficiently and effectively the sale will go. Integrating a Power Dialer with a CRM system makes it possible for sales representatives to view all relevant information about a lead without having to end the call or switch applications. When a dialer is linked to a CRM system, agents can better provide service to their customers as they have a full view of their customer data.

 

• Better Lead Management: Lead management is the process of organizing and managing leads so that they can be contacted efficiently and effectively. A power dialer with CRM integration can significantly improve lead management by providing a central repository for all customer and prospect data, allowing sales reps to easily access and update information in real-time.With a power dialer, sales reps can quickly and easily make calls to leads, track the status of each call, and update the CRM with important notes and details. Additionally, a power dialer with CRM integration can help sales reps prioritize their calls and follow up with leads at the most opportune times. For example, the power dialer can automatically schedule calls based on the lead's location, time zone, or other factors, ensuring that reps are always connecting with leads when they are most likely to be receptive.

 

• Record Sales Calls for Evaluation: Make evaluating sales calls an effortless process. The power dialer integrated with CRM automatically logs the call, including all details and information about the caller, such as name, phone number and email address. This information can further be used to improve interactions between agents and customers. Call recording makes it easier to look at call patterns and figure out how to connect calls in the best way possible. For example, if you are a sales manager, you can use the power dialer to call customers and record the calls for evaluation. This can help you to identify areas of improvement for your sales team.

 

Learn more about The Features of a Power Dialer

 

How Gridlex Zip Can Help?

If you are looking for a power dialer that integrates with your CRM, Helpdesk and Ticketing systems, you have come to the right place. Gridlex Zip Calling and Dialer Software come with all the features including call recording, call logs, and call notes. 

 

Gridlex Callers and Dialing Software is an all-in-one unified platform which comes with an integrated CRM. A power dialer with CRM integration is a powerful tool that can help sales teams increase their productivity and close more deals. Gridlex Zip allows you to make and receive calls directly from your CRM, and provides a variety of features to help you manage your calls and contacts, track customer interactions, and follow up more effectively. 

 

Here are a few exclusive features offered by Gridlex Zip: 

1. Integrate all communication channels into one centralized inbox (Dialers, SMS, Emails, etc.)

2. Generate sales lead using Gridlex Zip

3. Using the help desk feature of Gridlex Zip, you can place calls to customers and track their responses to tickets.

4. Keep track of your SLAs and response times (SLA)

5. Managers can also keep track of agent activity to know what's happening at all times.

 

Integrate your power dialer with your customer relationship management system to get the most out of your outbound calls. This phone technology saves time and makes agents more productive by dialing numbers for them automatically. Contact us today to learn more about our power dialer and how it can help you make the most of your calls.