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Articles for Manufacturing Companies by Gridlex

CRM for Manufacturing: How To Pick, Selection Criteria, RFP and Guide

Posted In | Manufacturing Companies

Selecting the right ITSM software is crucial for optimizing IT services and aligning with business goals. This guide emphasizes the importance of integration, scalability, and compliance with ITIL best practices. It details how Gridlex’s customizable and comprehensive ITSM solutions streamline service management processes, enhance security, and support business growth. Learn how these features contribute to a proactive IT management approach, ensuring the ITSM solution evolves with your business and improves operational efficiency.

The Road Ahead: Innovations in Call Routing for the Manufacturing Industry

Posted In | CRM | Help Desk | Calling Solution | Manufacturing Companies

The manufacturing industry is consistently evolving, embracing new technologies to make processes more efficient and effective. One area witnessing significant innovation is call routing - a crucial aspect of customer service that determines how incoming phone calls are distributed to various agents or departments. Here, we delve into the exciting innovations in call routing technology that promise to revolutionize the manufacturing industry.

Strategic Sourcing and Call Routing: A Winning Combination for Manufacturers

Posted In | CRM | Help Desk | Calling Solution | Manufacturing Companies

Manufacturers face a variety of challenges in today's fast-paced and demanding marketplace. From managing supply chains to dealing with customer queries, they need to find the most efficient ways to run their operations. That's where strategic sourcing and call routing comes into play. This powerful combination can help manufacturers streamline their processes, cut costs, and improve customer service.

Smarter Inventory Management: RFID and Call Routing in Manufacturing

Posted In | CRM | Help Desk | Calling Solution | Manufacturing Companies

The rise in digital technology has completely transformed various sectors, and manufacturing is no exception. Two significant developments that have revolutionized inventory management in manufacturing are Radio Frequency Identification (RFID) and Call Routing. These technologies not only streamline operations but also increase efficiency, reduce costs, and improve overall productivity.

Supply Chain Visibility: Call Routing's Role in Manufacturing Transparency

Posted In | CRM | Help Desk | Calling Solution | Manufacturing Companies

In an evolving global economy, the ability to efficiently manage and monitor the supply chain is a factor that can greatly impact a company's success. One key aspect of this is supply chain visibility, which refers to the ability of all parties involved in a supply chain to access real-time data and information about the location and status of products, from the raw material stage to the final product delivery. Increasing supply chain visibility can lead to improved operational efficiency, reduced costs, and enhanced customer satisfaction. One tool that can significantly enhance supply chain visibility in the manufacturing industry …

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Gridlex

Gridlex provides an Ultra Customizable All-In-One AI App Builder that enables you to quickly AI-enable standard solutions—like CRM, Customer Portals, ITSM, Customer Service, Help Desk Ticketing, Master Data, and Operations—or build entirely new AI apps from scratch. With a single platform, you can slash tech costs by 50-90%, minimize risk, and accelerate your business velocity.

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      • Ticketing
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